How to Find a Reliable Plumber: What Every Homeowner in Derry Should Know

Whether it’s a leaking tap, a burst pipe, or a full bathroom renovation, finding a reliable plumber can be the difference between a quick fix and a costly nightmare. At EMD Plumbing & Heating, we know how important it is to have someone you can trust in your home. That’s why we’ve put together this simple guide to help you choose the right plumber—no matter the job.


  1. Check for Qualifications and Certifications
    The first step to finding a reliable plumber is making sure they’re properly qualified. In the UK, plumbers working on gas appliances must be Gas Safe registered—this isn’t optional, it’s the law.
    Always ask to see a plumber’s Gas Safe ID card if they’re doing heating or boiler work.
    For general plumbing, look for professionals with NVQ or City & Guilds certifications in plumbing and heating.
    At EMD Plumbing & Heating, all our engineers are fully qualified and Gas Safe registered for your peace of mind.

  1. Look for Local Experience
    Hiring a local plumber in Derry ensures faster response times, better accountability, and local knowledge of plumbing systems common in the area. A well-established local company will have built a reputation within the community.
    EMD Plumbing & Heating has been proudly serving Derry and surrounding areas for years—we know the local plumbing needs inside out.

  1. Read Reviews and Ask for Recommendations
    Online reviews and word-of-mouth referrals are great ways to find a reliable plumber. Check platforms like Google, Facebook, or Trustpilot to see what past customers have to say.
    Also, ask friends, family, or neighbours if they’ve had any good (or bad) experiences with local plumbers. A strong reputation usually means consistent quality.

  1. Ask for Transparent Pricing
    A trustworthy plumber will be upfront about costs and provide a detailed written quote before starting any work. Be wary of vague estimates or plumbers who insist on cash-only deals without paperwork.
    At EMD, we pride ourselves on honest pricing with no hidden fees, and we’ll always provide clear quotes before we begin.

  1. Check Insurance and Guarantees
    Always ask if the plumber is insured. Public liability insurance protects you and your property if something goes wrong. Also, find out if their work is guaranteed.
    We’re fully insured and all work carried out by EMD Plumbing & Heating is backed by our guarantee for quality and reliability.

  1. Evaluate Communication and Professionalism
    A reliable plumber should be easy to contact, turn up on time, and treat your home with respect. Poor communication early on is often a red flag for future issues.
    From your first call to the final clean-up, our team at EMD Plumbing & Heating believes in clear communication, punctual service, and professional results every time.

Need a Plumber You Can Trust?
If you’re looking for a reliable, qualified, and local plumbing service in Derry, look no further than EMD Plumbing & Heating. From small repairs to full installations, we’re here when you need us—on time, every time.
Call us today for fast, friendly service or visit our website to request a free quote.

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5/5
Eamon and Chris installed a new heating system in our house Fantastic job would highly recommend EMD very friendly after service brilliant thank you lads
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5/5
Thanks for coming out, quickly identifying and resolving a small issue that had become a big problem. Great service: good communication, reliable and professional. I will definitely use again and recommend highly.
Lucy Normington
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Messaged my address last night at 7pm, out today at 1:45, fixed by 2… definitely a service to use more than once, Cheers guys
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